Here’s a roundup of the latest product updates released in October 2026. Take a look at what’s new and how it can help you get more done.
💳 Unified Recruit CRM Credits
We’ve enabled Unified Credits on your account. Features that were previously billed as separate add-on subscriptions now draw from a single, pooled Recruit CRM Credits balance, at a slightly lower combined cost.
View your plan: See your converted features and credit details under Admin Settings > Plans & Billing.
Track usage: The Credit Log shows your consumption and available credits, including free, recurring, and non-expiring credits.
Buy more credits: Go to Plans & Billing > Edit Current Plan to add a recurring credit subscription (monthly or annual), set up Auto-Reload, or purchase non-expiring credits.
Features using credits: Data Enrichment, Job Advertising, Calling & SMS, AI Sourcing, AI Job - Candidate Matching, Job Change Alerts, Backdoor Hire Report, LinkedIn Messages Integration, Advanced Analytics, Workflow Automation, Resume Formatting Agent - AI Edits, AI Meeting Notetaker, WhatsApp Integration, and Timesheets.
Not included: Recruit Craft and the Additional 10k Records add-on continue on their existing billing.
🌐 Recruit Craft: Candidate Portal Job Stage Mapping & Statistics Controls
Give candidates a simpler view of their application progress with Stage Mapping and Statistics Controls.
You can now map one or more internal hiring stages to a candidate-facing name. For example, Resume Review, Client Submission and Client Approval can all appear
as “In Progress” on the Candidate Portal. Your internal stage names in Recruit CRM remain unchanged.
You can also choose whether candidates see the activity date for their current stage and decide which statistics appear on the portal.
Click here to learn more about this update.
💬 WhatsApp Integration
You can connect your WhatsApp account and message candidates and contacts directly from Recruit CRM, so your conversations stay with the record.
Message from the profile: Send and receive messages, attachments, and voice notes from a candidate’s or contact’s profile. Teammates can see the conversation on that record, unless you turn on the “Hide my messages” setting.
Stay on top of replies: Message status ticks show sent, delivered, and seen. You also get an in-app notification when a new WhatsApp reply arrives, and you can dock up to two conversations at the bottom of the screen while you work on other pages.
One messaging interface: WhatsApp, LinkedIn Classic, and LinkedIn InMail conversations appear in one place, where you can search and filter by channel. AI Assist can draft WhatsApp and LinkedIn messages.
Please note:
To start a WhatsApp chat, the candidate or contact needs a WhatsApp-linked number saved in their default phone number field.
The blue (seen) tick may take a little longer to update in Recruit CRM than in the WhatsApp app.
If both LinkedIn and WhatsApp are connected, LinkedIn is shown as the default channel.
Click here to learn more about this update.
🪑 LinkedIn Messages Integration Per-Seat Provisioning
LinkedIn Messages Integration is configurable as a per-seat feature. Until now, it had to be purchased for every seat on your account. Now, you'll be able to buy only for the number of seats you need.
Where to purchase: LinkedIn Messages Integration purchases have been moved to the LinkedIn Integration page in Profile Settings via a "Purchase using credits" pop-up. It will no longer be bought from the Plans & Billing page. Only users with the Plans & Billing permission can buy or reduce LinkedIn Messages Integration seats.
Seat access (FIFO): Seats are claimed first-come by the first users to connect. When a connected user disconnects, their seat frees up for the next user to claim, with no re-charge on rotation.
Changing seats mid-cycle: Increasing seats charges a prorated amount for the remaining days of the current billing cycle. Decreasing seats causes no mid-cycle change or refund, and the next renewal bills the reduced count. On a downgrade where connections exceed the new limit, the earliest-connected accounts are retained; at renewal, the most recently connected accounts beyond the limit are disconnected.
Click here to learn more about this update.
✨ Recruit Craft: AI Website Builder
You can create a complete agency website in Recruit Craft by answering a few guided questions about your sectors, audience, preferred style and brand colors.
AI generates an original layout, colors, fonts, content and pages, without a predefined template. Your jobs sync directly from Recruit CRM.
Generate up to 10 pages at a time, and ask AI to add more whenever you need. Your website stays unpublished until you review it and click Publish
Click here to learn more about this update.
👤 Show Avatars for Associations
Association avatars are displayed upfront, so you can see a record’s associations directly.
📝 Show Up to 5 Lines on Notes, Call Logs, Tasks, and Meetings Cards
Notes, Call Logs, Tasks, and Meetings cards show up to 5 lines of content, so you can read more of each activity at a glance.
🔍 Search Users When Assigning a Purchased Phone Number
You can search for a user by name when assigning the purchased number.
📊 Backdoor Hire Report: Detection Settings
You can choose how far back the Backdoor Hire Report looks when it scans for potential backdoor hires. Open Detection Settings on the report and select Last 1 Year, Last 2 Years, or Last 3 Years. Last 3 Years is the default for all accounts.
Changes take effect from the next scheduled scan cycle. A cycle that has already run isn’t rescanned.
Each month’s scan uses the setting that is saved at that time.
Changes to the setting are logged with the old value, the new value, who made the change, and when.
Click here to learn more about this update.
🔔 Job Change Alert Report: Filter by Owner
The Job Change Alert report has an Owner filter in its filter panel, so you can see only the job changes for the candidates and contacts that you or your team own.
Click here to learn more about this update.
📧 Related Emails: 3 Years of Email History
Related Emails stores and displays up to 3 years of emails linked to a record. Emails are stored on a rolling 3-year basis, so only emails from the most recent 3 years are available. Emails older than 3 years are removed from Related Emails automatically, while newer emails continue to be added.
Please note:
Draft emails from the past 3 years aren’t synced. Drafts are limited to the past 1 year for connected email accounts (3 months for IMAP).
All new drafts created inside or outside Recruit CRM sync automatically and appear under Related Emails.
Click here to learn more about this update.
📄 AI Sourcing: Show Full Profile Description
In AI Sourcing, you can read the full work and education descriptions on candidate profiles instead of a shortened view.
Show more / Show less: Long descriptions in the profile overview have a Show more option to expand the full text and a Show less option to collapse it.
Full text is saved: When you add an external profile as a candidate, the complete description is saved and shown on the candidate details page.
Click here to learn more about this update.
🔐 LinkedIn Connection: Cookies Method Only
The Credentials-based login method for connecting your LinkedIn account to Recruit CRM for the LinkedIn Messages integration has been removed. You can now connect your LinkedIn account using the Cookie-based login method.
This change has been made to help prevent potential issues with your LinkedIn account due to multiple login sessions being detected when connecting through the Credentials-based method.
Click here to learn more about this update.
🗂️ Revamped Job Kanban View
The Job Kanban View has been revamped to make it easier to organize and find jobs.
Reorderable status columns: Reorder job status columns to suit your preference.
Search on Kanban: Advanced Search and Boolean Search are supported on the Job Kanban View.
Search persistence across views: Filters applied on the Job List View persist when you switch to the Job Kanban View, and the other way around.
Global sorting: Sort jobs by Name (A-Z or Z-A), Updated On (recent or oldest first), or Created On (recent or oldest first). The sort applies across all status columns at once.
Click here to learn more about this update.
✦ AI Sourcing: Find Similar
Discover related search terms with a single click. In the Company, Skills, University and Job Title filters, click the Find Similar sparkle icon next to a field containing at least one value. AI suggests related values and adds them directly to your filter, with up to 8 suggestions per click. Keep clicking to expand your search further
Click here to learn more about this update.
📍 AI Sourcing: Radius Search & Filter Exclusion
Find candidates closer to your target location and remove unwanted matches with more precise search controls.
The Location filter now lets you choose between Location Search and Radius Search. Enter a location, set a distance, and find candidates within that radius. You can also
search in plain English—for example, “Find candidates within 50 miles of New Delhi”—and AI Sourcing will select Radius Search for you.
You can now exclude values in Job Title, Company, Location, University, Degree, Skills and Language. These exclusions act as strict filters, removing matching candidates from your results.
Click here to learn more about this update.
That’s a wrap on October’s updates! Explore these updates in Recruit CRM and make the most of the latest features and enhancements in your everyday workflow.