Customize Your Job Application Form in Recruit CRM (New UI)

You can post all open jobs on your company website or Job Boards to get applicants directly into your database. Recruit CRM also lets you customize Job Application Forms with fields of your choice and you can control the information collected during the application process. It helps you create a consistent, branded application experience while ensuring applicants are captured directly in your Recruit CRM database.

You can use this feature when you want to:

The Job Application Form Settings page is the central location for managing your job application experience in Recruit CRM. From here, you can configure how application forms look and behave, including page settings, form fields, automated emails, candidate questions, branding, and job-specific application forms.

To access these settings, navigate to Admin Settings → Job Settings → Job Application Form Settings.

The first tab you will see is General Page Settings, which controls the overall appearance and behavior of your job application forms.
​

From this section, you can control what candidates see first when they open your Job.

You can choose whether to:

• Display the Job Description first, allowing candidates to review the role details before applying

• Display the Job Application Form directly, allowing candidates to start their application immediately

You can also control whether the job description appears at all on the application page.

• Turn the toggle ON to display the job description on the job application form.

• Turn the toggle OFF to hide the job description from the job application form completely.

This allows you to tailor the application experience based on your hiring process and the amount of information you want candidates to review before applying.

This setting allows you to control whether candidates can see social media sharing options on your job application form. When enabled, social media share icons will be displayed on the application page, allowing visitors to easily share the job opening across supported social platforms and help increase the visibility of your job postings.

To configure this setting:

• Turn the toggle ON to display social media share icons on the job application form.

• Turn the toggle OFF to hide the social media share icons from the job application form.

Recruit CRM allows you to automatically send a confirmation email to candidates when they submit an application through the job application form. This helps acknowledge their application instantly and provides a better candidate experience.

To configure automated application emails:

Once configured, candidates who apply through your job application forms will automatically receive the selected email from the chosen sender account.

This can be used to:

• Confirm that the application was successfully received.

• Share next steps in your hiring process.

• Provide additional information about the role or company.

• Deliver a more professional and responsive candidate experience.

This section allows you to configure the terms and policies that candidates must review and agree to before submitting their job application.

You can customize:

• Candidate Terms – Terms and conditions related to candidate consent, data collection, data processing, and GDPR compliance.

• Equal Employment Opportunity (EEO) Policy – The policy text displayed to candidates regarding equal opportunity and non-discriminatory hiring practices.

The content entered here is shown directly on the job application form, allowing candidates to review the information before completing their application.

To configure these settings:

The Customize Button & Link Labels section allows you to customize the text displayed throughout the job application form, helping you tailor the candidate experience to match your preferred terminology, language, or branding.

You can customize:

• Button labels

• Link text

• Field labels

• Other application form text displayed to candidates

To update any label or text:

You can also control the visibility of additional sections on the application form from here.
​

Simply turn the corresponding toggle ON or OFF to show or hide:

• Note for Candidate – Displays additional instructions or information to candidates on the application form.

• SMS Terms and Conditions – Displays SMS consent terms when applicable.
​

These settings allow you to further customize the application experience while ensuring candidates see the information that is most relevant to your hiring process.

The Job Application Form Field Settings tab allows you to control which fields appear on your application forms and how candidates interact with them.

To access these settings, navigate to Admin Settings → Job Settings → Job Application Form Settings and then switch to the Job Application Form Field Settings.
​

Open the Job Application Form Field Settings tab to view all available application fields.
​

You can choose which fields should be displayed on the application form and hide any fields that are not required. To change the order in which fields appear, simply drag and drop them into the desired sequence.

You can also mark fields as mandatory to ensure candidates provide the required information before submitting their application.
​

To customize a field, click the Edit button next to the field name.

From here, you can:

• Rename field labels to match your preferred terminology or language.

• Add placeholder text to guide candidates while filling out the form.

These customizations help align the application experience with your organization's branding and communication style.
​

Job-associated files allow you to collect additional documents from candidates that are specific to a particular job opening. These files are configured at the job level and can be used to request information that may not be relevant for every role, such as certifications, portfolios, work samples, licenses, or other supporting documents.

When a candidate applies for the job, they will be prompted to upload the required files as part of their application.

This is especially useful when different jobs require different supporting documents, allowing you to tailor the application process to the requirements of each position.

For more information on configuring and managing job-associated files, refer to the article: Save/Share files associated with a candidates job application with your Contacts

You can collect language skills and proficiency levels directly through the application form, allowing candidates to provide information about the languages they speak and their level of expertise. This helps recruiters quickly assess whether applicants meet the language requirements for a role.
​

To streamline the application process, you can predefine one or more languages by updating the field values for the Language field. You can select these languages from the dropdown list in the Fields Values tab, these default languages will automatically appear on the application form for all candidates.

When default languages are configured, candidates will be required to select a proficiency level for each predefined language as part of their application. This helps ensure that language information is collected in a consistent format across all applicants.

If no default languages are added, candidates will have the flexibility to enter their own languages while completing the application form. They can add multiple languages and specify their proficiency level for each one, providing a more personalized overview of their language capabilities.

All language and proficiency information submitted through the application form is stored as part of the candidate's profile, making it readily available during screening and evaluation.

Candidate Questions allow you to collect additional information from applicants beyond the standard application form fields. These questions can be used to gather role-specific details, assess eligibility, collect screening information, or obtain any other information required during the application process.

Once created, candidate questions can be reused across multiple jobs, making it easy to maintain a consistent screening process.

Navigate to the Job Application Form Field Settings tab and scroll to the bottom of the page. Click Add Question, enter the question you want candidates to answer, and save it. Repeat the process to build a reusable library of screening questions that can be used across multiple jobs.

Once your candidate questions have been created, they become available for selection while creating a new job or editing an existing one.

When configuring a job, select the relevant questions from your question library. These questions will then be displayed to candidates as part of the application process for that specific job.

This allows you to tailor the application experience by asking different questions for different roles while still managing all questions from a central location.

When candidates submit their applications, their responses to the candidate questions are automatically saved within their profile.

To view the answers, open the candidate record and navigate to the Questions tab.

From here, you can review all responses submitted by the candidate, helping them evaluate qualifications, screen applicants more efficiently, and make better-informed hiring decisions.

Recruit CRM allows you to choose which logo appears on the application form:

• Account Logo

• Job Company's Logo

• No Logo

If you want to change the logo for a specific job:

The selected logo option will be used only for that job's application form.

If you want all newly created jobs to use a specific logo option by default:

Once configured, the selected logo option will automatically apply to all newly created jobs unless a different logo is selected at the job level.

Customizing your job application form in Recruit CRM lets you control candidate experience, data quality, and branding across all your open roles.