Skip to main content
All CollectionsEmail
Emailing Candidates & Contacts
Emailing Candidates & Contacts

Email your Candidates & Contacts, directly from Recruit CRM.

Beatriz Miranda avatar
Written by Beatriz Miranda
Updated this week

Conveniently email your candidates and contacts directly from Recruit CRM. Once you're done connecting your mailbox with Recruit CRM, you can send emails with just a click.

For setting up your email, refer to these articles:

How to send emails

When composing an email, you can select from which connected email you wish to send the email:

NOTE: 2 email connection is only available for users in the Business Plan. The feature is currently in Beta and will be gradually released to all users.

1. Inside your mailbox

Click on the email icon to be redirected to your mailbox in Recruit CRM and select the green button to compose an email.

You can add attachments, save drafts and schedule emails to be sent out later:

You can give the recipients the option to be excluded from future email communications by enabling the opt-out/unsubscribe link.

2. Inside the candidate/contact profile

Click on the name of any record on the candidate/contact list page:

Once the profile opens, click on the Email ID and the compose email pop-up will immediately appear.

You can also store additional Email IDs on records by creating a custom field with the field type "Email ID". Once you click on the secondary ID, you'll also be redirected to the compose email pop-up.

You can also bulk-email multiple candidates at once.

3. Anywhere in the app

You can start emailing no matter what Recruit CRM page you're on by clicking on the "Compose Email" button at the top right of your screen.

Use AI to compose emails

You can use Recruit CRM's AI assist to draft emails and replies to your candidates and clients. Whether you're starting a new email or responding to one, our AI tool helps you communicate effectively and efficiently.

👉 Here's how you can do this:

Open the pop-up to compose an email. In it, you'll see an option called "AI Assist".

Once you click on it, you'll have different possibilities to use the AI to compose an email. Let's go through all of them:

  • You can select from one of our ready-made suggestions to immediately draft an email:

  • You can type in a prompt to indicate the topics you wish the AI to write about:

  • You can also use voice commands to speak your prompt by clicking on the microphone icon. You can select from one of our nine supported languages.

  • You can select the tone of the email from formal, casual, friendly or neutral.

Users can include placeholders in the emails, however, we recommend replacing the AI-generated placeholders with the placeholder from the dropdown to avoid potential errors. Please refer to the video for more context.

AI Assist FAQs

What languages does this feature support?

The AI-Assisted Email Template Creation feature currently supports the following languages:

  • English

  • Deutsch

  • Français

  • Dutch

  • Español

  • Português

  • Japanese

  • Finnish

Is there any limit on this feature?

The AI-Assist feature has a monthly token limit. Users on the free plan will get 50k/user/month, while users on a paid subscription get 1 million/user/month.

What happens if I reach the token limit?

If users reach the token limit, the AI-assist features will stop generating new content until the next monthly cycle begins. If that happens, you will get this error:

Oops! It seems you have exhausted your 1 million token limit for this month. It will be restored on {date}

Why do placeholders need to be updated by the user?

Recruit CRM placeholders have a specific format, like {candidate_name}, {candidate_city}, etc. However, AI may generate different results in terms of placeholders, such as [candidate_fullname], or {{candidate-name}}, etc.

Therefore, users are advised to update the placeholders using the placeholder dropdown to avoid issues. If placeholders are incorrectly added, they will not work.

Did this answer your question?