What this feature does and when to use it?
Interested in growing your team in Recruit CRM? The first step is to add more licenses to your current plan before you can invite new users to your account.
When you add more licenses, you can then invite new teammates to your Recruit CRM account without changing your base plan.
You can use this feature when:
You need to add new users but have used all existing licenses.
You want to add a short-term user (such as an intern or freelancer) using a monthly seat alongside an annual plan.
Before you begin:
Only the Account Owner can add more licenses or seats to the current plan.
➕ How to add more licenses to your account?
1. Navigate to the Admin Settings --> Plans & Billing:
2. Click the Edit Current Plan button under the View Current Plan section.
3. You'll have two options to purchase a new seat:
You can click on the ➕ icon to increase the number of licenses by the number of users you want to add:
If you're on the annual plan, you can add a monthly seat separate from your annual subscription.
This option is recommended for new employees, interns, or freelancers.
4. Select the total number of licenses that you wish to have, and click on "Review Order".
5. Check the 'Bill Summary' and click on the 'Update Plan' option.
You'll only be charged for the additional seats for the remaining part of your billing cycle.
6. Once you've added the licenses, you can proceed further with inviting your teammates.
Troubleshooting
Problem: New teammates cannot be invited after adding licenses
Problem: New teammates cannot be invited after adding licenses
Likely cause: Licenses were not successfully added, or the invite process has not been completed.
What to check: Confirm that the total license count has increased in your plan details and that there are unused seats available.
Resolution: If licenses are present, proceed with the standard user invite process by adding the valid email ID of the new teammate.
FAQs
Can I add monthly seats if I am on an annual plan?
Can I add monthly seats if I am on an annual plan?
Yes. If you are on an annual plan, you can add Additional Monthly Seats as separate monthly licenses alongside your annual subscription.
Conclusion:
Adding more licenses in Recruit CRM is a simple process that the account owner can complete from the Plans and Billing page, allowing your team to grow smoothly while keeping billing aligned with your needs.