What this feature does and when to use it?
An Additional Records Limit is a monthly add-on that increases your Recruit CRM account's storage capacity without requiring you to purchase an additional user. Each add-on expands your account limit by 10,000 candidates, 10,000 contacts, and 10,000 company records, and the additional capacity is available across the entire account.
Use this feature when:
You've reached, or are close to reaching, your account's maximum record limit.
You want to increase your storage capacity without paying for an additional user.
You need to expand your account's record limit for the entire team.
Please note: Additional Records Limits are applied at the account level, not per user. For example, purchasing one add-on increases your account capacity by 10,000 candidates, 10,000 contacts, and 10,000 company records for everyone using the account.
Step-by-step instructions to add the Data Add-On
Follow these steps to purchase an additional records limit for your account:
Go to Admin Settings in your Recruit CRM account and under Account Management, click Plans and Billing.
Click Edit Current Plan.
Scroll down to the Additional Records Limit section. Now, select the number of add-ons you want to purchase.
Once you've chosen this, you can click on the 'Review Order' button on the right side of the screen, under the 'Bill Summary', to proceed with the payment.
On the order review page, select the required checkbox and click Update Plan and Pay to complete your purchase. The prorated amount is calculated automatically based on your Recruit CRM subscription renewal date.
Once the payment is complete, the additional records limit is applied immediately to your account.
Troubleshooting
Problem: Applicants cannot submit job applications, or new candidates and records cannot be added through the Recruit CRM Chrome Extension because a limit reached error is displayed.
Problem: Applicants cannot submit job applications, or new candidates and records cannot be added through the Recruit CRM Chrome Extension because a limit reached error is displayed.
Likely cause: Your account has reached its maximum records limit for candidates, contacts, or companies.
What to check: Go to Admin Settings → Account and review your account's current records usage to confirm whether the record limit has been exhausted.
Resolution: Purchase an Additional Records Limit add-on to increase your account's capacity. Once the add-on is applied, applicants will be able to submit new applications again, and records can be added through the Recruit CRM Chrome Extension and other record creation methods without encountering the limit reached error.
FAQs
Q1: What is an additional records limit in Recruit CRM?
Q1: What is an additional records limit in Recruit CRM?
An additional records limit is a monthly data add-on that increases your account’s storage by 10,000 candidates, 10,000 contacts, and 10,000 company records per add-on.
Q2: Do I need to buy an extra user to increase storage?
Q2: Do I need to buy an extra user to increase storage?
No. The add-on applies at the account level, not per user, so your whole team benefits from the extra capacity without anyone purchasing an additional seat.
Q3: How is the payment for the add-on calculated?
Q3: How is the payment for the add-on calculated?
When you click Update Plan and Pay, Recruit CRM automatically calculates a prorated amount based on when your current subscription renews.
Q4: Where do I go to manage or add more additional records limits?
Q4: Where do I go to manage or add more additional records limits?
Go to Admin settings, then open Plans and Billing under Account Management, click the green button to edit your current plan, and scroll to the Additional records limit box
Conclusion:
Purchasing a data add-on (additional records limit) in Recruit CRM is a simple way to expand your account’s capacity for candidates, contacts, and companies without adding extra users. If you need more help with billing or plan changes, contact Recruit CRM support channel for further assistance.