Are you confused about the different plans and add-ons we have?
Don't worry, they're as simple as our system to understand & use!
Let me explain how the different plans work!
There are 3 plans that we offer each meant for teams of different sizes:
There are 2 ways in which you can pay, either with "Monthly" or "Annual" Billing.
With monthly billing, you're charged for your provisioned seats at the beginning of your billing cycle every month.
The Annual billing option charges you a discounted per-month rate upfront for the whole year.
While you can reassign deactivated seats to new users, you do not get a refund or credit for unused time.
You can change/review your current plan anytime by going to the Plans in Admin Settings.
You can also add/remove licenses on a prorated basis and it will affect your billing cycle depending on whether you're on the monthly plan or annual plan. Changes will affect immediately on the monthly plan as you're charged every month.
The Add-Ons will also sync with the account renewal dates. For example: If 3 add-ons of $25 each are subscribed to on the 20th of the month and if the renewal date is the 1st of the month, only one-third amount (prorated) i.e 25 $ will be charged immediately. On the 1st of next month, the entire amount of 75$ will be charged along with the user subscription fee. A similar prorated calculation will be done for the annual purchase of Add-ons.
Once you cancel your account you won't be charged from the next billing date. There will be no refund issued for any non-use according to our Terms and Conditions.
Plans and Limits
Note: All limits are added up and applied against your entire account.
I hope this helps! You can always use the chatbot to send us your questions!
Happy Recruiting 😊