What the profile section does and when to use it?
The profile section holds the personal settings for your Recruit CRM account: your profile picture, registered email, time zone, time format, default currency, password, email reminders, and email tracking pixel. Use it to make Recruit CRM show times, currency, and email behavior the way you work.
Use the profile section when:
Set up your Recruit CRM profile for the first time.
Update your registered email, password, or time zone.
Manage email reminders, daily reports, email tracking, or browser notifications.
How to open the profile section
Select your avatar in the top-right corner of the screen.
Select Profile. You can also go directly to your profile section.
How to update your personal details
Change your profile picture
In the profile section, select the blank image on the left side of the screen.
Upload your picture.
Change your registered email
In the profile section, open the Email section.
Delete the current login email.
Enter your new email.
How to set your time zone and time format
Set your default time zone
In the profile section, select your time zone from the Timezone drop-down.
Select Save Profile.
Choose your time format
In the profile section, choose the 12-hour (AM/PM) or the 24-hour time format.
Once saved, the format applies everywhere time is shown or selected, such as when you schedule interviews and in custom date-time fields.
For example, the 12-hour format shows 5:00 AM and 5:00 PM, and the 24-hour format shows 05:00 and 17:00, with no AM or PM.
Please note
The time format syncs to the Recruit CRM mobile app. If you change it on the web app, the same format appears on mobile.
How to set your default currency
In the profile section, open the Default Currency drop-down.
Select your preferred currency.
Your default currency is used wherever a currency is needed in Recruit CRM.
Please Note
You can set a different currency for each candidate and each job. For a candidate, open the candidate’s profile, select Edit, open Employment Information, and change Currency Type. For a job, open the job and change its currency there.
How to manage your password, email reminders, and email tracking
Change your password
Follow the steps in Changing & Resetting Your Recruit CRM Password.
Turn off email reminders
Follow the steps in Turning Off Email Reminders.
Turn the email tracking pixel on or off
In the profile section, find the email tracking pixel setting.
Turn it on or off.
When the email tracking pixel is on, Recruit CRM adds a tracking pixel to the body of your outgoing emails. When it is off, Recruit CRM does not add one.
Please note
If emails sent from Recruit CRM land in your recipients' spam or junk folders, turn the email tracking pixel off. To learn more about how open tracking works, see How Email Open Tracking Works in Recruit CRM?
Troubleshooting
Problem: Times look wrong when I schedule interviews or use custom date-time fields.
Problem: Times look wrong when I schedule interviews or use custom date-time fields.
Likely cause: The time zone or time format in your profile section is not set the way you expect.
What to check: Open the profile section and review the Timezone and the 12-hour or 24-hour time format.
Resolution: Select the correct time zone and time format, and select Save Profile.
Problem: A candidate or job shows a different currency from my default currency.
Problem: A candidate or job shows a different currency from my default currency.
Likely cause: A currency was set separately for that candidate or job.
What to check: Open the candidate's profile or the job and review its currency.
Resolution: Change the currency in the candidate's profile or the job, or leave it as set if the difference is intended.
FAQs
Does the time format apply on the mobile app too?
Does the time format apply on the mobile app too?
Yes. The time format syncs to the mobile app, so a change on the web app also appears on mobile.
Can I use different currencies for different candidates and jobs?
Can I use different currencies for different candidates and jobs?
Yes. Your default currency applies wherever a currency is needed, but you can set a different currency inside each candidate's profile or job.
Conclusion
The profile section lets you set up your account details, time settings, default currency, and email behavior so that Recruit CRM works the way you do. If you need further assistance, contact your Account Manager or use the chat icon at the bottom right of your screen to reach Recruit CRM support.