What this feature does and when to use it?
Candidate Questions allow you to collect information from applicants that may not be available on their resumes. You can build a reusable library of questions, assign relevant questions to specific jobs, and review candidate responses.
This feature is useful when you want to:
Pre-screen candidates before interviews.
Collect role-specific information during the application process.
Make certain questions mandatory for applicants.
Reuse a library of questions across multiple jobs.
Include candidate questions in Profile Update Request Forms.
How to create and add Candidate Questions
Go to Admin Settings and open Job Application Form Settings.
In the Job Application Form field settings tab, scroll down to the Candidate Questions section and click Add Questions.
Create the questions you would like candidates to answer.
If required, enable the Required option for questions that applicants must answer before submitting their application.
Note: Questions added to your question library in the Admin settings do NOT appear in all job application forms by default.
How to add related questions inside each job?
Navigate to the Jobs page and open the job where you want to add candidate questions.
Click the Edit (Pencil) icon.
Scroll down to the Job Application Form section and ensure the Enable Job Application Form checkbox is selected.
Select the questions you want to include from the dropdown for that job.
Click Save Job.
Note: Questions marked as Required in Admin Settings can still be made optional for individual jobs if needed.
Add candidate questions to the Profile Update Request Form
You can also display Candidate Questions in the Profile Update Request Form sent to candidates.
Go to Admin Settings and open Profile Update Form.
In the Profile Update Form Fields tab, search for Candidate Questions.
Turn on the Visibility toggle to display Candidate Questions in the Profile Update Request Form, and mark the required questions as Required, if applicable.
Save your changes.
How to track the questions answered by a candidate?
Candidate responses to the Candidate Questions can be viewed from three different locations:
1. View responses from the Candidate Pipeline
Open the desired job and, under Candidate Pipeline, click View All.
Switch to List View and click the Edit Columns (Pencil) icon.
Enable the Candidate Questions column and position it wherever you'd like it to appear.
Click View Q&A to view the candidate's responses.
2. View responses from the Candidate Profile:
Open the candidate's profile.
Navigate to the Questions tab. Here you'll find all questions answered by the candidate, along with the corresponding job.
3. View responses from Job Specific Details:
Open the required job.
Under Candidate Pipeline, locate the candidate and click Job Specific Details.
Open the Candidate Questions tab. From here, you can view and edit the candidate's responses or use the search bar to quickly find specific questions.
Troubleshooting
Problem: Candidates cannot see the candidate questions when applying for a job.
Problem: Candidates cannot see the candidate questions when applying for a job.
Likely Cause: The candidate's questions have not been added to the specific job.
What to Check: Confirm that the required candidate questions have been selected for that job. Remember that questions created in the library are not automatically added to every job by default.
Resolution: Add the required candidate questions to the job, and save your changes.
FAQ
1. Can I use the same questions for multiple jobs?
1. Can I use the same questions for multiple jobs?
Yes. Once a question is created in the Candidate Questions library, it can be added to any job application form.
2. Can required questions be made optional?
2. Can required questions be made optional?
Yes. Even if a question is marked as Required in Admin Settings, you can make it optional when configuring an individual job.
Conclusion:
Candidate Questions help you collect job-specific information during both the application and profile update processes, making it easier to evaluate applicants and maintain accurate candidate records.