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Requesting Updated Candidate Profiles
Requesting Updated Candidate Profiles

Our "Request Profile Update" feature will help you get updated resumes/profiles directly from a candidate in a few clicks.

Beatriz Miranda avatar
Written by Beatriz Miranda
Updated over a week ago

Do you feel the need to update your candidate database or request an updated CV from the candidate?

You can do this directly from Recruit CRM with a few clicks.


❓How to request updated profiles from candidates?


1. From the candidate's details page:

1. Navigate to a candidate's profile and you will see a button that says "Request Updated Profile" on their profile as shown in the image below:

2. Once you click on it, the system triggers an email to be sent to the candidate with a link (URL), which will lead the candidate to an online form that they can fill in to submit their updated details, which then directly get updated in your system in real time.

2. From the candidate's list page

You can send an email to multiple candidates at the same time, with the link to update profiles.

1. Navigate to the candidates' list page and select the candidates whose data you want to update.

2. Click on the Request Profile Update option on the top and this will trigger an email to all the selected candidates. 

It's worth noting that:

1. Each person in the "To" section is sent as an individual email thread so that the receiver perceives it as a personal message.

2. The link will expire after the candidate submits the updated profile.


✏️ Editing email template for requesting updated profiles


1. Navigate to the Standard Email Templates section within your Recruit CRM mailbox:

2. Click on the pencil icon on the right side of the template name to edit the template:

PLEASE NOTE:

1. Do not create a new template for the same as the URL for the profile update request will only be generated using the "Request Updated Profile" button and the standard email (which can be edited).

2. Do not remove {URL} from the standard email template body as it is used to trigger some precoded actions.


⚜️ Customize Profile Update Request Form


You can customize the labels & fields on the form and also make certain fields mandatory as well. To do this,

2. Within the "General Page Settings" tab, click on the edit button to edit the labels of buttons and links. You can modify the 'Page Title' as well.

3. Now, switch to the "Profile Update Form Field Settings" tab. Within this tab, you can edit the labels of the fields, choose the fields to make them visible on the form by turning the toggle 'ON', and can also make certain fields "Required".

You also have the ability to add language and the respective proficiency level to the form. You can add one or multiple default languages to the form by updating the field values.

Once you add it, on the form, candidates will have to define a proficiency level for the default languages added. They can also edit the proficiency level for the language already added to their profile in your database.

Further, in case, there are no default languages added to the form, then, candidates can add multiple languages and define the proficiency level for each of them.


📹 Video tutorial on how the Profile Update feature works within Recruit CRM


Hope this helps!

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