Perform the following troubleshooting steps when:
Recruit CRM pages are taking a long time to load.
You are not able to click on a button in Recruit CRM.
Parts of the Recruit CRM interface stop responding.
Recruit CRM data does not appear or only loads partially.
1. Clear your Application Storage
1. Right-click anywhere on the Recruit CRM page and select the option labeled “Inspect” from the context menu.
2.In the developer tools panel that appears, click on the tab labeled “Application.”
3. In the left-hand panel inside the Application tab, locate and click on “Storage.” In the main area on the right side, find the “Clear site data” button and click the “Clear site data” button.
4. Reload or refresh the Recruit CRM page in your browser.
2. Clear your DNS cache
1. For MacOS
Launch the "Terminal" app on your Mac system. You can open it using Command + Space and type "Terminal" in the search bar
Once the Terminal is open, enter the following command
sudo killall -HUP mDNSResponder
You'll be asked to enter the password, it is the same password that you use to login to your computer
This will flush the DNS cache. You can now visit app.recruitcrm.io to get the latest DNS information.
2. For Windows:
First, you need to click on the start button and select the CMD (command prompt) tool.
This will launch a command prompt window. Inside it, you need to enter the following text:
ipconfig /flushdns
Hit the Enter button to execute the command and Windows will flush the DNS cache.
You can now resume visiting app.recruitcrm.io to fetch the updated DNS information.
c. For Google Chrome Browser
First, you need to enter the following address in your browser’s address bar and press enter on your keyboard.
chrome://net-internals/#dns
This will load Chrome’s net internal settings page. From here you need to click on the ‘Clear host cache' button, and Chrome will clear up its DNS cache
FAQs
Do I need any special permissions to follow these steps?
Do I need any special permissions to follow these steps?
You only need access to your own browser and the ability to open the developer tools using the Inspect option.
Do I need to reload the page after clearing site data?
Do I need to reload the page after clearing site data?
Yes. After you click the Clear site data button, you should reload or refresh the Recruit CRM website so it can load fresh data.
Conclusion:
Clearing application storage through your browser’s developer tools is a quick way to resolve many speed and responsiveness issues in Recruit CRM. If you still experience problems after following these steps, consider reaching out to Recruit CRM support for further assistance.