What does this feature do & when to use it?
Radius search in Recruit CRM lets you find records (candidates, contacts, companies, or jobs) that are located within a specific distance from a chosen address or location.
Use radius search in Recruit CRM when you want to:
Find candidates or contacts who live within a certain distance of a client’s office or job location.
Identify local talent around a specific landmark, city centre, or address.
Filter jobs or companies by physical location proximity.
Combine location-based filters with skill, role, or other criteria for targeted sourcing.
Before you begin:
Please note:
This feature is available on all plans.
Once radius search is enabled, users who can access those entities (candidates, contacts, companies, jobs) can use radius search on them.
The Radius Search feature in Recruit CRM is powered by Google Maps which works well if you have a candidate/contact's address available inside the "Full Address" field of the candidate/contact.
The Radius Search relies on accurate geocoding based on the "Full Address" field, which maps records to precise geographical locations.
Step-by-step instructions
Step 1 - Enable radius search for your records:
Only Account Owners, Admins, and users with custom permissions can perform these steps.
Go to Admin Settings in your Recruit CRM account.
Click on the Account section.
Scroll down until you find the Radius Search Settings area.
For each entity type where you want to use radius search (such as Candidates, Contacts, Companies, Jobs), switch the toggle to On.
Important behaviour:
Radius search only works for record types where the radius search toggle is turned on in Admin Settings.
Adding a full address through a CSV import does not automatically make those records available for radius search unless the relevant toggle is enabled, allowing the system to geocode the addresses.
If you plan to import a large number of records and then run radius searches on them, you should inform us so we can help with the process and ensure geocoding is handled correctly.
Step 2 - Prepare your list view for radius search:
Navigate to the entity you want to search, for example, Candidates.
In the list view, locate the small pencil icon next to the Resume Parser button.
Click the pencil icon to edit the visible columns in your list view.
In the column selection panel, find and tick the “Full Address” field.
Save or apply your column changes so that the Full Address field is visible on the list view.
Step 3 - Run a radius search from Advanced/Filter Search:
Go to the relevant module, for example, the Candidates page.
Click on Advanced Search or Filter Search.
In the search/filter panel, locate the Full Address field.
In the Radius Search option, start typing the location you want to search around.
As you type, review the suggestions that appear under the Full Address field.
Select the correct address from the dropdown suggestions.
Once the location is selected, choose the radius (for example, 10 km) around that location.
Click Apply Filters.
Optionally, add other filters along with the radius search, such as:
Job title or keywords (e.g., “iOS Developer”).
Skills.
Status or tags.
After setting your radius and additional filters in the Advanced/Filter Search panel, click Apply Filters and Save Search.
Give the saved search a clear, descriptive name.
Save it so you can quickly re-run the same radius-based search in the future without re-entering the filters.
Troubleshooting
Problem: Radius search returns fewer records than expected
Problem: Radius search returns fewer records than expected
Likely cause: Some records do not have a valid or complete Full Address, or geocoding has not occurred for those records.
What to check:
Confirm the Full Address field is visible in the list view and check if addresses are present.
Verify that addresses are complete enough for Google Maps (e.g., street, city, state/region, postal code, country where applicable).
Check if radius search is enabled for that entity type in Admin Settings > Account > Radius Search Settings.
Problem: Radius search results do not match the expected area
Problem: Radius search results do not match the expected area
Likely cause: The starting location selected from the suggestions is not the correct one, or the addresses on the records are inaccurate.
What to check:
Confirm that you chose the correct location from the suggestions in the Full Address field (for example, if multiple cities share the same name).
Review sample records in the results to verify that their Full Address values are accurate and correspond to the intended region.
Resolution path:
Re-run the search and carefully choose the correct address from the dropdown suggestions.
Correct inaccurate addresses in the Full Address field on records.
Run the radius search again to confirm that the results match the intended geographic area.
Conclusion:
Radius search in Recruit CRM gives you a powerful, Google Maps–powered way to find candidates, contacts, companies, and jobs based on real-world proximity, as long as your Full Address data is complete and the feature is enabled correctly.