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Email Not Syncing/Working

This article guides you on how to re-connect your email when facing email sync issues.

Written by Sanjana Panigrahi

Are you not able to get new emails in the CRM or are not able to send emails?

Here's a quick hack that might resolve the issue! All you need to do is disconnect your email from Recruit CRM and connect it again.


Step-by-step instructions


  1. Open the Email Settings page in your Recruit CRM account.

  2. Click Disconnect to remove your current email connection from Recruit CRM.

  3. Once the disconnection is complete, click Connect to set up your email again.

  4. Now, on the page you are redirected to, enter your email address and grant the required permissions to reconnect your account.

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Please note that once your email is reconnected, the email sync will start automatically in the background. You can continue using Recruit CRM as usual, including sending emails, while the sync is in progress.


FAQs


1. Will disconnecting my email delete my emails?

No. This will just disconnect your email from the system, and once connected, your email sync will start.

Conclusion:

If your email is not syncing or working properly in Recruit CRM, disconnecting and reconnecting your email account from the Email Settings page is often an effective solution. Once reconnected, the email sync starts automatically in the background, helping restore normal email functionality while you continue using Recruit CRM as usual.

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