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How to enable browser settings to make the Chrome extension work

Chrome Extension Is Not Working? Keeps Telling Me To Login Or Signup!

Written by Sanjana Panigrahi

If you're having problems with our Chrome extension, it is most likely because third-party cookies are not enabled on your Chrome browser.

If third-party cookies are blocked in Google Chrome, the extension may repeatedly show “log in or sign up” prompts even when you are already logged into Recruit CRM.


Step-by-step instructions


  1. Open Google Chrome on your computer.

  2. Click the three vertical dots next to your avatar in the top-right corner of Chrome, then select Settings.

  3. On the Settings page, type cookies in the search bar at the top.

  4. From the search results, click Site settings.


  5. Scroll down and click Third-party cookies.

  6. Locate the option to allow third-party cookies.

  7. Make sure Allow third-party cookies is enabled.

  8. Return to the page where you use the Recruit CRM Chrome extension.

  9. Refresh the page and try using the Chrome extension again.

Here is a GIF to help you further -


Troubleshooting


Problem: Chrome extension shows no change after enabling third-party cookies.

Likely cause: The browser tab was not refreshed, or the extension needs to reload.
What to check:

  • Refresh the page where you are trying to use the extension.

  • Close and reopen Chrome if needed.

Resolution: Refresh the page, try again, and if the issue persists, contact support via the chat icon.


FAQs


Why does the Recruit CRM Chrome extension keep asking me to log in or sign up?

Because third-party cookies are likely blocked in Chrome, the extension cannot detect your logged-in session and treats you as logged out.

What should I do after enabling third-party cookies?

Refresh the page where you are using the Recruit CRM Chrome extension and try using the extension again.

Conclusion:

Enabling third-party cookies in Google Chrome usually resolves login and access issues with the Recruit CRM Chrome extension. If you still face problems after following these steps, reach out through the chat icon at the bottom right so the support team can investigate further.

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