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Enabling Email Sync/3rd party Email Clients For Office365/Outlook/Zoho

This article explains how to enable third-party email sync in your Outlook, Office 365, and Zoho Mail accounts so they can connect to Recruit CRM.

Written by Sanjana Panigrahi

What this feature does and when to use it?

This feature allows you to enable POP or IMAP access for your Microsoft Office 365, Outlook, or Zoho Mail account so it can be connected to Recruit CRM. Once enabled, Recruit CRM can securely connect to your mailbox and sync email communication between your native email provider and Recruit CRM.

Use this feature when:

• You want to connect your Outlook or Microsoft Office 365 email account to Recruit CRM

• You want to connect your Zoho Mail account to Recruit CRM.

• You are preparing your mailbox for Recruit CRM email integration and syncing

The video below will show you how easy it is to do this with step-by-step instructions.

Step-by-step instructions for Outlook & Office 365

You'll have to go to your Outlook account on the web. Here's the link: Outlook Web

  1. Open your desired Outlook/office 365 mail account.

  2. Click on settings.

  3. Scroll down and click on "View all outlook settings"

  4. Click on Email

  5. Click on Sync Mail

  6. Scroll down till you see "POP and IMAP"

  7. Under POP options, Click on "Yes"

  8. Click on Save

Once saved, third-party email sync using POP is enabled for your Outlook or Office 365 account.

Step-by-step instructions for Zoho

  1. Open your desired Zoho mail account

  2. Click on the gear setting icon on the right

  3. Scroll down till you see the mail accounts box

  4. Click on the IMAP Access link

  5. You will see all your Zoho mail accounts, click the one you want to connect with Recruit CRM.

  6. In your mail account box, click on IMAP & then tick IMAP Access

After IMAP access is enabled, your Zoho Mail account is ready to be connected to Recruit CRM.

FAQs

Do I need to enable third-party email sync before connecting Outlook or Zoho to Recruit CRM?

Yes. You must enable POP (for Outlook/Office 365), or IMAP (for Zoho) before Recruit CRM can sync your email.

Conclusion:

Enabling POP or IMAP access is an important prerequisite for connecting Outlook, Office 365, or Zoho Mail accounts to Recruit CRM. Once these settings are configured, Recruit CRM can securely sync your email communication, helping you manage conversations more efficiently from within the platform.

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