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EEO Compliance

This article explains how EEO (Equal Employment Opportunity) compliance works in Recruit CRM and how to activate or deactivate it from your account settings.

Written by Sanjana Panigrahi

What this feature does and when to use it?

The EEO Compliance setting in Recruit CRM helps you meet Equal Employment Opportunity (EEO) requirements by controlling the visibility of sensitive candidate information. When EEO Compliance is enabled, the Gender and Age fields are hidden throughout the system when adding, viewing, or managing candidate records. When disabled, these fields remain available as normal.

This feature is intended for Account Onwers and users responsible for managing compliance, privacy, and account-level settings.

Use this feature when:

• You want Recruit CRM to support your organization's EEO compliance requirements.

• You need to hide candidate gender and age information from recruiters and hiring teams.

• You are reviewing or updating privacy, compliance, or legal settings for your account.


How EEO Compliance Works in Recruit CRM


When EEO Compliance is enabled:

• The Gender and Age fields are hidden throughout the system.

• Users cannot enter gender or age information while creating or editing a candidate.

• Users cannot view gender or age information on existing candidate records.

When EEO Compliance is disabled:

• The Gender and Age fields become available again.

• Users can view, add, and edit this information as part of candidate records.

This helps organizations align their recruiting processes with Equal Employment Opportunity (EEO) requirements by limiting access to sensitive candidate information.


How to Change the EEO Compliance Settings


Follow the steps below to enable or disable EEO Compliance in Recruit CRM:

  1. Navigate to Admin Settings from the left navigation menu and click Account to open your account settings.

  2. On the Account page, scroll down to the Legal Settings section and locate the EEO Compliance toggle.

  3. Turn the toggle ON to activate EEO Compliance or turn the toggle OFF to deactivate EEO Compliance.

Your changes will take effect across the account and will determine whether gender and age information is visible within candidate records.


Troubleshooting


Problem: Gender and age fields are not visible when adding a candidate.

Likely cause: EEO compliance is activated.

What to check: Go to Admin Settings → Account → Legal Settings and check the EEO compliance toggle.

Resolution: If your policy allows it and you need to see these fields, turn the EEO compliance toggle off.


FAQs


Does Recruit CRM support EEO compliance?

Yes. Recruit CRM allows you to activate or deactivate EEO compliance, including at the time of account creation.

What happens when I activate EEO compliance?

When you activate EEO compliance, fields like gender and age become invisible. You cannot add gender or age when creating a candidate, and you cannot see these fields when viewing candidate details.

Can I change my EEO compliance setting after creating my account?

Yes. You can change it anytime by going to admin settings → Account → Legal Settings and adjusting the EEO compliance toggle.

Where exactly is the EEO compliance toggle located?

The EEO compliance toggle is in the Legal Settings section on the Account page, which you can access from the admin settings on the left side.

Does EEO compliance affect existing candidate details?

When EEO compliance is activated, gender and age become invisible when viewing candidate details, regardless of whether they were previously added.

Conclusion:

The EEO Compliance setting provides a simple way to align Recruit CRM with your organization's privacy and Equal Employment Opportunity requirements. By enabling or disabling the setting from Account Settings, you can control whether gender and age information is visible throughout the platform.

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