Hey there! 

It looks like you've created a new account on Recruit CRM instead of joining your official account. To join the official account you need to follow the steps below: 

  1. Go to https://app.recruitcrm.io/account-management and scroll below and click on "Deactivate your account"

2. Once you've deactivated the account, The admin of your account needs to send you another request to join the team. 

3. Once you click on the link in the email, You just need to enter your name, email and password and click on join "Your company name" 

If you still are facing any issue, let us know in the chat box below and we'll help you solve it :)

Hope this helps!

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