Join Your Organization's Recruit CRM Account
Before you can join your organization's account, you'll need to deactivate your free trial account, as a single email address can only be associated with one Recruit CRM account at a time.
Deactivate your free trial account
Navigate to Admin Settings > Account Management Settings.
Scroll to the bottom of the page and click Deactivate Account.
Join your organization's account
Once your free trial account has been deactivated, ask the Account Owner of your organization's Recruit CRM account to send you a new invitation.
Open the invitation email sent by your admin and click the invitation link.
Enter your Name, Email Address, and Password. Finally, click Join [Your Company Name] to complete the process.
Troubleshooting
Problem: I cannot join my organization's Recruit CRM account.
Problem: I cannot join my organization's Recruit CRM account.
Likely Cause: Your email address is already associated with another Recruit CRM account.
What to Check: Confirm that your free trial account has been successfully deactivated before attempting to join your organization's account.
Resolution: Deactivate your free trial account and ask your Account Owner to send a new invitation.
FAQ's
1. Why do I need to deactivate my free trial account?
1. Why do I need to deactivate my free trial account?
A single email address can only be associated with one Recruit CRM account. Deactivating your free trial allows you to join your organization's account using the same email address.
Conclusion:
If you've accidentally created a free Recruit CRM account, you can still join your organization's official account by first deactivating your free trial and then accepting a new invitation from your administrator. This ensures your email address is linked to the correct Recruit CRM account.