Go to Recruit CRM

If you want to deactivate a user & reduce/cancel a paid license so that you are not charged for it on your Recruit CRM Subscription, follow the steps below:

Step 1: Deactivate the User

  1. Click on the pencil icon to the right of the User you want to deactivate

  2. Click on Deactivate (bottom left)

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Step 2: Reduce your paid licenses/users

  1. Click on "Edit Current Plan" and decrease the "Total Users" count by the number you want to reduce (For e.g, If you wish to reduce 2 licenses, then decrease the "Total Users" count by 2)

  2. Click on Review Order and verify your new "Total Users" before you "Update Plan & Pay"

4. You won't be charged anything for this since you’re reducing a user.

That's it!

You won't be charged for the Deactivated User on your next renewal :)

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