How to Connect Your Recruit Craft Career Page to Cloudflare | Recruit CRM

What this article covers

This article explains how to connect a domain managed through Cloudflare to your Recruit Craft career page. You can connect either your full domain, such as yourcompany.com, or a subdomain, such as careers.yourcompany.com.

You will first generate the required DNS records in Recruit Craft, add them to Cloudflare, and then wait for the domain to be verified. A subdomain uses CNAME records throughout. A full domain uses a CNAME for SSL verification and one or more A records to point your domain to your Website.

Before you begin

Make sure you have:

Access to the Cloudflare account that manages your domain.
Your domain set up with Cloudflare's Full DNS setup, meaning its nameservers point to Cloudflare.
The domain or subdomain you want to use for your career page.

Generate your DNS records in Recruit Craft

Before adding anything to Cloudflare, generate the DNS records required for your custom domain in Recruit Craft.

For a full domain

In Recruit Craft, go to Custom Domain from the panel on the left.
Under Default Project URL, set a unique name for your project and click Save. For a full domain setup, this name must match the domain you want to connect.
Under Custom Domain, enter your domain in both fields to confirm it, then click Connect.

For a subdomain

In Recruit Craft, go to Custom Domain from the panel on the left.
Under Custom Domain, enter your preferred career page subdomain in both fields to confirm it, then click Connect.
Make sure the subdomain matches the name of your Default Project URL.

For a subdomain, Recruit Craft generates two CNAME records. A CNAME (Canonical Name) record is a type of DNS record that directs a domain or subdomain to another address. Copy the Name and Value for both records.
Record 1: Used to verify your SSL certificate and secure your career page connection.
Record 2: Used to point your subdomain to your Recruit Craft career page.

For a full domain, Recruit Craft generates a CNAME record for SSL verification, plus one or more A records with static IP addresses to point your domain to your career page.

Please note: Keep both CNAME records handy before moving to Cloudflare. You will need to add both records.

Add the DNS records in Cloudflare

Once you have your records from Recruit Craft, add them to your domain's DNS settings in Cloudflare.

For a full domain

Log in to Cloudflare and select your domain.
Go to DNS > Records from the panel on your left.
Click Add record and select CNAME as the record Type.
In the Name field, enter the Name provided by Recruit Craft exactly as shown, including the domain.
In the Target field, enter the Value provided by Recruit Craft.
Set Proxy status to DNS only.
Click Save.
For the second record, click Add record again and select A as the record Type instead of CNAME.
In the Name field, enter your root domain, for example, yourcompany.com.
In the IPv4 address field, enter the static IP address Recruit Craft provided.
Set Proxy status to DNS only.
Click Save.

If Recruit Craft provided a second static IP address, repeat this step with the same Name and the second IP address.

Please note: A CNAME record can't normally be set on a root domain, since it can't share a name with the NS and SOA records already there. Recruit Craft avoids this by pointing your root domain directly at one or more static IP addresses using A records instead. If two IP addresses are provided, both A records share the same Name — this is a standard DNS pattern called round robin, distributing traffic across multiple IP addresses serving identical content.

For a subdomain

Log in to Cloudflare and select your domain.
Go to DNS > Records.
Click Add record and select CNAME as the record Type.
In the Name field, enter the Name provided by Recruit Craft exactly as shown, including the domain.
In the Target field, enter the Value provided by Recruit Craft.
Set Proxy status to DNS only.
Click Save.
Repeat steps 3 to 7 for the second CNAME record. For this record, use your subdomain as the Name, for example, careers.yourcompany.com.

Please note: Set both CNAME records to DNS only. Do not enable Cloudflare's proxy for these records.

Important when entering the Name

Cloudflare does not automatically add your domain to the Name field. Enter the Name exactly as it appears in Recruit Craft for both CNAME records.

For example, if Recruit Craft provides a Name that includes your complete domain, copy the complete value into Cloudflare.

Wait for DNS propagation

After saving the CNAME records, the DNS changes need some time to become available.

Since Cloudflare is the authoritative DNS provider when your domain uses its Full DNS setup, the changes typically take effect within five minutes or less.

If your custom domain does not work immediately, wait a few minutes and check again.

Once the DNS records have propagated, return to Recruit Craft to continue or verify your custom domain setup. Recruit Craft may take up to 5 hours to verify the records after they become available.

Troubleshooting

Problem: Recruit Craft is asking you to add CAA records before you can continue with custom domain setup.

Why this is required: Recruit Craft uses AWS Certificate Manager (ACM) to issue the SSL certificate for your custom domain. The CAA record authorizes Amazon to issue a certificate for your domain.
If Recruit Craft displays CAA records during the custom domain setup, you must add those records to your DNS provider and verify them before you can proceed to the CNAME records.

Resolution:
If Recruit Craft provides a CAA record, add the record to Cloudflare exactly as shown in the Recruit Craft custom domain setup.

For example, Recruit Craft will provide:

Type: CAA
Name: companyname.com
Value: 0 issue "amazon.com"

To add the record in Cloudflare:
1. Log in to Cloudflare and select your domain.
2. Go to DNS > Records.
3. Select Add record and choose CAA as the record type.
4. In Name, enter the name provided by Recruit Craft.
5. Cloudflare separates the CAA value into multiple fields. If Recruit Craft provides:
0 issue "amazon.com"
enter the values as:
Flags: 0
Tag: Issue
CA domain name: amazon.com
6. Leave TTL set to Auto.

7. Select Save.
8. Return to Recruit Craft and select Verify.

Please note:

Do not enter 0 issue "amazon.com" as a single value in Cloudflare. Cloudflare requires the CAA value to be entered separately as Flags, Tag, and CA domain name.
Once the CAA record has been successfully verified, Recruit Craft will allow you to continue with the CNAME record setup.
If Recruit Craft provides a CAA record, use the values provided there rather than creating a different CAA record. If you already have CAA records for other certificate authorities, do not remove them unless you understand the impact of doing so.

FAQs

Can I connect my root domain, like yourcompany.com?

Yes. Full domain setup uses A records rather than CNAME for the record that points your domain to your career page. A records work at the root domain on every provider, Cloudflare included, so this covers full domain setups directly with static IP addresses.

Should I use Proxy or DNS only for these records?

Use DNS only for both CNAME records. Cloudflare proxying is not required for this setup.

What if Cloudflare says the name is already in use?

This usually means another DNS record already exists with the same name. Check your existing DNS records and edit or remove the conflicting record before adding the CNAME provided by Recruit Craft.

How long does it take for my custom domain to work?

DNS changes on Cloudflare typically take effect within a few minutes. After the records are live, Recruit Craft may take up to 5 hours to verify the connection.

Conclusion

Adding the DNS records provided by Recruit Craft to your Cloudflare DNS settings connects your custom domain or subdomain to your Recruit Craft career page. A subdomain uses CNAME records throughout; a full domain uses a CNAME for SSL verification plus one or more A records. Once the DNS changes have propagated, return to Recruit Craft to complete or verify the connection.