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Workflow Automation - Triggers & Actions in Recruit CRM

This article lists all the available triggers and actions within the Recruit CRM app and explains, what each one does.

Written by Sanjana Panigrahi

⚡️ Triggers


Triggers are events that start a workflow. Once the selected event is executed in Recruit CRM, your recipe begins running and executes the next set of actions defined in the recipe.
​

Below are all the triggers currently available with the Recruit CRM app connector in the Workflow Automation:


Table 1: Real-Time Trigger


Trigger Type

Description

Event Types Included

New Event (Real-time)

Triggers instantly when a new event occurs in Recruit CRM.

• Candidate Assigned
• Candidate Unassigned
• Candidate Pitched To Contact
• Candidate Pitch Updated
• Candidate Created
• Candidate Deleted
• Contact Deleted
• Company Deleted
• Job Deleted
• Deal Deleted
• Candidate Created from Talent Pool
• Candidate Updated
• Candidate Updated from External Profile
• Candidate Profile Update Requested
• Applied for Job from External Form
• Candidate Hiring Stage Updated
• Client Feedback Received
• Contact Created
• Contact Updated
• Company Created
• Company Updated
• Job Created
• Job Updated
• Job Status Updated
• Deal Created
• Deal Updated
• Deal Stage Updated
• Meeting Created
• Meeting Updated
• Meeting Deleted
• Task Created
• Task Updated
• Note Created
• Note Updated
• Call Log Created
• Call Log Updated
• File Uploaded
• Hotlist Record Added
• Hotlist Record Removed
• Hotlist Created
• Hotlist Updated
• Set Opt Out – Candidate
• Set Opt Out – Contact
• Set Opt In – Candidate
• Set Opt In – Contact
• Candidate Enrolled in Sequence
• Candidate Unenrolled from Sequence
• Contact Enrolled in Sequence
• Contact Unenrolled from Sequence
• Candidate Off-Limits Status Updated
• Contact Off-Limits Status Updated
• Company Off-Limits Status Updated
• Remove Candidate from Off-Limits
• Remove Contact from Off-Limits
• Remove Company from Off-Limits
• KPI Target Achieved


Table 2: Polling Triggers


Trigger Type

Description

Event Types Included

New Event

Triggers at polling intervals when a new event occurs in Recruit CRM.

• Candidate Hiring Stage Updated
• Candidate Assigned
• Candidate Unassigned
• Client Feedback Received
• Candidate Created Through Job Page
• Candidate Created Through Talent Pool
• Candidate Updated Through External Profile Update
• Candidate Record Mark As Off Limit
• Contact Record Mark As Off Limit
• Company Record Mark As Off Limit
• Candidate Pitched To Contact
• Candidate Enrolled in Sequence
• Contact Enrolled in Sequence
• Remove Candidate from Off-limit
• Remove Contact from Off-limit
• Remove Company from Off-limit

New Record

Polls Recruit CRM for newly created records.

• Candidate
• Contact
• Company
• Job
• Deal
• Task
• Meeting
• Note
• Call Log
• Hotlist

New/Updated Record

Polls Recruit CRM for newly created or updated records.

• Candidate
• Contact
• Company
• Job
• Deal
• Task
• Meeting
• Note
• Call Log
• Hotlist

Updated Record

Polls Recruit CRM for updated records only.

• Candidate
• Contact
• Company
• Deal
• Task
• Meeting
• Note
• Call Log
• Hotlist


Table 3: Batch Triggers


Trigger Type

Description

Event Types Included

New Event (Batch)

Triggers in batches when new events occur in Recruit CRM.

• Candidate Hiring Stage Updated
• Candidate Assigned
• Candidate Unassigned
• Client Feedback Received
• Candidate Created Through Job Page
• Candidate Created Through Talent Pool
• Candidate Updated Through External Profile Update
• Candidate Record Mark As Off Limit
• Contact Record Mark As Off Limit
• Company Record Mark As Off Limit
• Candidate Pitched To Contact
• Candidate Enrolled in Sequence
• Contact Enrolled in Sequence
• Remove Candidate from Off-limit
• Remove Contact from Off-limit
• Remove Company from Off-limit

New Record (Batch)

Fetches newly created records in batches.

• Candidate
• Contact
• Company
• Job
• Deal
• Task
• Meeting
• Note
• Call Log
• Hotlist

New/Updated Record (Batch)

Fetches newly created or updated records in batches.

• Candidate
• Contact
• Company
• Job
• Deal
• Task
• Meeting
• Note
• Call Log
• Hotlist

Updated Record (Batch)

Fetches only updated records in Recruit CRM in batches.

• Candidate
• Contact
• Company
• Deal
• Task
• Meeting
• Note
• Call Log
• Hotlist


🔁 Actions


Actions are tasks that are performed after a trigger event is achieved. These let you automatically create, update, or search records within Recruit CRM.
​

Below are all the actions available with the Recruit CRM app connector in the Workflow Automation:


Table 1: Individual Actions


Action Name

Description

Associated Entities

Create Record

Creates a new record.

• Candidate
• Contact
• Company
• Job
• Deal
• Task
• Meeting
• Note
• Call log
• Hotlist

Update Record

Updates an existing record.

• Candidate
• Contact
• Company
• Job
• Deal
• Task
• Meeting
• Note
• Call log
• Hotlist

Delete Record

Deletes a specific record.

• Candidate
• Contact
• Company
• Job
• Deal
• Task
• Meeting
• Note
• Call log
• Hotlist

Get Record Details

Retrieves detailed information for individual record.

• Candidate
• Contact
• Company
• Job
• Deal
• Task
• Meeting
• Note
• Call log
• Hotlist

List Records

Lists all records with pagination.

• Candidate
• Contact
• Company
• Job
• Deal
• Task
• Meeting
• Note
• Call log
• Hotlist

Search Records

Searches based on different parameters.

• Candidate
• Contact
• Company
• Job
• Deal
• Task
• Meeting
• Note
• Call log
• Hotlist

• Enrollment

• User

Upload File

Uploads a file to a record.

• Candidate
• Company
• Contact
• Job
• Deal

Get Files

Gets all files attached to a record.

• Candidate
• Company
• Contact
• Job
• Deal

Assign Candidate

Assigns a candidate to a job.

• Candidate
• Job

Unassign Candidate

Removes a candidate from a job.

• Candidate
• Job

Pitch Candidate to Contact

Mark the candidate as Pitched to the contact

• Candidate
• Contact

Update Pitch Stage

Updates a pitch stage.

• Candidate
• Contact

Update Candidate Hiring Stage

Updates a candidate’s hiring stage.

• Candidate
• Job

Hiring Stage of Candidate for Job

Updates hiring stage for a specific job.

• Candidate
• Job

Update Candidate Visibility

Changes candidate visibility.

• Candidate
• Job

Enroll in Sequence

Enrolls a record in a sequence.

• Candidate
• Contact

Unenroll from Sequence

Removes a record from a sequence.

• Candidate
• Contact

Update Opted-Out Status

Updates opt-in or opt-out status.

• Candidate
• Contact

Request Updated Profile

Retrieves a profile update request URL

• Candidate

Mark Record as Off-limits

Marks a record off-limits.

• Candidate
• Contact
• Company

Remove Records from Off-limits

Removes off-limit status.

• Candidate
• Contact
• Company

Add Records to Hotlist

Adds a record to a hotlist.

• Candidate
• Company
• Contact
• Job

Remove Records from Hotlist

Removes a record from a hotlist.

• Candidate
• Company
• Contact
• Job


Table 2: Batch Actions


Batch Action Name

Description

Associated Entities

Create Records V2 (Batch)

Creates multiple records at once. Using V2 supports up to 100 records per batch.

• Candidate
• Contact
• Company
• Job
• Deal
• Task
• Meeting
• Note
• Call log
• Hotlist

Update Records V2 (Batch)

Updates multiple records at once. Using V2 supports up to 100 records per batch.

• Candidate
• Contact
• Company
• Job
• Deal
• Task
• Meeting
• Note
• Call log
• Hotlist

Create Records (Batch)

Creates multiple records at once (standard version).

• Candidate
• Contact
• Company
• Job
• Deal
• Task
• Meeting
• Note
• Call log
• Hotlist

Update Records (Batch)

Updates multiple records at once (standard version).

• Candidate
• Contact
• Company
• Job
• Deal
• Task
• Meeting
• Note
• Call log
• Hotlist

Upsert Records (Batch)

Creates or updates multiple records.

• Candidate

• Contact
• Company
• Job
• Deal

Delete Records (Batch)

Deletes multiple records at once.

• Candidate
• Contact
• Company
• Job
• Deal
• Task
• Meeting
• Note
• Call log
• Hotlist

Assign Candidate (Batch)

Assigns multiple candidates to a job.

• Candidate

• Job

Update Candidate Hiring Stage (Batch)

Updates hiring stages in bulk.

• Candidate

• Job

Add Records to Hotlist (Batch)

Add records in bulk to a hotlist.

• Candidate
• Company
• Contact
• Job

Remove Records from Off-limits (Batch)

Removes off-limit status for records in bulk.

• Candidate
• Contact
• Company

Remove Records from Hotlist (Batch)

Removes bulk records from hotlists

• Candidate
• Company
• Contact
• Job

Note:


You can also build your own Recruit CRM action within the recruit crm connector using a custom request:

Hope this helps!

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