What this feature does and when to use it?
The Hiring Manager Portal (HMP) provides Hiring Managers with secure access to the jobs, candidate pipelines, and timesheets shared with them by their recruiting agency. Hiring Managers can be invited either by the agency through Recruit CRM or by another Hiring Manager from within the portal.
This feature is useful when you want to:
Invite Hiring Managers to the Hiring Manager Portal.
Complete the Hiring Manager signup process.
Update your profile information.
Access shared jobs and candidate pipelines.
View and approve timesheets shared by your recruiter.
Please note: Hiring Managers can be invited using any valid email address. There are no email domain restrictions.
Invite a Hiring Manager and sign up
Sign in to the Hiring Manager Portal and click the Hiring Managers icon from the left navigation menu.
Click Invite Hiring Manager and enter the client's email address, and click Send Invite.
Pro Tip: Use Add Another Email to invite multiple users at the same time.
The client will receive an invitation email containing a signup link. After clicking the link, the client can complete the signup process using the same email address that received the invitation.
Your email address and company will already be populated and cannot be changed during signup.
Your account is created immediately, and no additional email verification is required.
Update your profile on HMP
After signing in, you can update your own profile information at any time.
Log in to the Hiring Manager Portal.
Click your Profile from the upper-right corner.
Update your details and save the changes.
You can also choose how time is displayed in the Client Portal. Under Time Format, select either the 12-hour or 24-hour format and click Save Profile. All timesheets will be displayed using the selected time format.
Please note:
If you change your email address to one that matches an existing Contact in Recruit CRM, the Client Portal Enabled tag will automatically appear on that contact record.
Any jobs, candidates, or timesheets previously shared with your old email address will no longer be available.
You can only edit your own profile. Each Hiring Manager is responsible for managing their own account.
Access timesheets and jobs
After signing in, you'll land on the Timesheets tab by default.
Timesheets will appear only when all of the following conditions are met:
Your portal email matches a Contact record in Recruit CRM.
That Contact is associated with the relevant Contract or Contract-to-Permanent job.
The Online Candidate list Link for that job has been enabled.
When all three conditions are met, timesheets become available automatically. If the Online Link is later disabled, the timesheets are removed immediately.
To access shared jobs:
Open the Online Candidate List link shared with you and click 'View in Portal'.
You'll land on the Timesheets tab first.
From there, open the Jobs tab on the portal. Your shared jobs will now be visible.
Troubleshooting
Problem: I can't see any timesheets after signing up.
Problem: I can't see any timesheets after signing up.
Likely Cause: Your portal account hasn't been linked to the appropriate contact record, or the Online Link for the job hasn't been enabled.
What to Check: Verify that your portal email matches the contact record associated with the relevant job and that the Online Link has been enabled.
Resolution: Please contact your recruiting partner to ensure your email is linked to the correct contact record and that the Online Link is enabled. Once both requirements are met, your timesheets will automatically appear in the portal.
FAQs
1. Do I need a company email address to sign up?
1. Do I need a company email address to sign up?
No. The email domain restriction has been removed. You can sign up with any valid email address, even with Google.com, rediffmail.com, etc.
2. Can I change my email or company name while signing up?
2. Can I change my email or company name while signing up?
No. These two fields are pre-filled based on the invite and are locked during sign-up. You can update your other details freely.
3. I clicked 'View in Portal,' but I do not see jobs. Where are my jobs?
3. I clicked 'View in Portal,' but I do not see jobs. Where are my jobs?
When you click 'View in Portal' from the Online Candidate List link, you might on the Timesheets tab first. To see the jobs shared with you, go to the Jobs tab on the portal. The shared jobs will then be visible.
4. I was invited but haven't signed up yet, and I clicked 'View in Portal'. What happens?
4. I was invited but haven't signed up yet, and I clicked 'View in Portal'. What happens?
You will be taken to the Sign In page rather than the Sign Up page. New accounts can only be created through an invite, so ask your Agency Recruiter or existing Hiring Manager on the Portal- to Invite you as well.
5. Will I have to verify my email after signing up?
5. Will I have to verify my email after signing up?
No. Email verification has been removed. Your account is active as soon as you complete the sign-up form.
Conclusion
The Hiring Manager Portal makes it easy for Hiring Managers to collaborate with recruiters by providing secure access to shared jobs, candidate pipelines, and timesheets. Once invited and signed up, Hiring Managers can manage their own profile, review shared information, and stay updated throughout the recruitment process.