Before you begin:
Advanced Analytics is an Enterprise plan feature which can also be added at an additional cost to Pro or Business plan subscriptions.
On the Enterprise plan, Advanced Analytics is available on an opt-in basis and is not enabled by default. So if you would like Advanced Analytics to be enabled for your account, please feel free to reach out to your Account Manager, and we will be happy to assist you.
💰How to purchase Advanced Analytics Subscription
1. Navigate to the Advanced Analytics tab in the Reports section.
2. Click the 'Buy Advanced Analytics' subscription button.
3. You can select the plan you want and click 'Buy Advanced Analytics' subscription.
⬆️ How to upgrade your Advanced Analytics Subscription (Monthly to Yearly)
Note: Only users on the Annual Recruit CRM subscription will be able to upgrade from a monthly to a yearly Advanced Analytics subscription.
1. Navigate to the Advanced Analytics tab in the Reports section.
2. Click the Edit Subscription button.
3. In the pop-up window, select the Edit Subscription option.
4. Select the Annual option for Advanced Analytics and proceed to pay the prorated amount by clicking the Buy Advanced Analytics button.
⬇️ How to downgrade your Advanced Analytics Subscription
You will not be able to downgrade to the monthly plan from the yearly plan within the app.
Please contact us using the chatbot or email us at support@recruitcrm.io so we can assist you with it.
❌ How to cancel your Advanced Analytics Subscription
1. Click on the 'Edit Subscription' button under the Advanced Analytics tab
2. Then click on the 'Cancel Subscription' option.
You can cancel your Advanced Analytics subscription anytime, and your access to Advanced Analytics and all custom reporting will be revoked after the subscription end date.
Note:
All the user data and reports will be preserved for 30 days only in Advanced Analytics and after 30 days, all data of the account will be removed completely.
Users can resume/re-purchase the subscription within 30 days and you will be able to see all your previously saved reports.
But once the data is removed, users would need to re-create any/all reports they were using on Advanced Analytics again.
FAQs
Can I upgrade from a monthly to a yearly Advanced Analytics subscription?
Can I upgrade from a monthly to a yearly Advanced Analytics subscription?
Yes, but only if you are on an annual Recruit CRM subscription.
Can I downgrade from a yearly to a monthly Advanced Analytics plan inside the app?
Can I downgrade from a yearly to a monthly Advanced Analytics plan inside the app?
No. You cannot downgrade from a yearly to a monthly Advanced Analytics plan within the app. You need to contact Recruit CRM via the chatbot or email support@recruitcrm.io for assistance.
Conclusion:
Managing your Advanced Analytics subscription in Recruit CRM is straightforward, allowing you to purchase, upgrade, or cancel the plan directly within the app.