What this update does and when to use it?
To provide a more consistent experience across browsers, operating systems, and devices, Recruit CRM has deprecated several non-web-safe fonts from its text editors. This helps ensure that emails, job descriptions, and other content appear consistently for both you and your recipients.
This update is useful when you want to:
Understand why certain fonts are no longer available in Recruit CRM's editors.
Learn which fonts have been deprecated.
Continue using non-web-safe fonts through the source code editor.
Ensure your content displays consistently across different devices and browsers.
Please note:
Deprecated fonts are no longer available from the font selection menu in Recruit CRM's editors.
Existing templates using these fonts will continue to work as expected.
Non-web-safe fonts may render differently depending on the recipient's browser, device, or operating system.
Deprecated fonts
The following fonts have been removed from Recruit CRM's text editors:
Calibri
Calibri Light
Ink Free
Roboto
Proxima Nova
Ronnia
Montserrat
Open Sans
Comic Sans
Lucida
What this means for you
Editor Fonts: Deprecated fonts are no longer available for selection within Recruit CRM's editors.
Existing Templates: Existing email templates and content using these fonts will remain unchanged and continue to display using the selected font where it is supported.
New Content: For the most consistent experience, we recommend using web-safe fonts such as Arial, Times New Roman, Verdana, Georgia, Tahoma, and Courier New.
How to continue using non-web-safe fonts
Open the content you want to edit.
Access the Source Code editor.
Manually specify the required non-web-safe font in the HTML source.
Please note: If the specified font isn't available on the recipient's device or browser, it will automatically be replaced with a similar available font.
For detailed instructions, refer to the Customizing Fonts in Recruit CRM article.
Why web-safe fonts are recommended
When content is displayed, the recipient's browser and operating system check whether the specified font is installed. If it isn't available, the browser substitutes it with a similar font.
Using web-safe fonts like Arial, Courier New, Georgia, and Tahoma helps ensure that your emails, job descriptions, and other content appear consistently across different browsers, operating systems, and devices.
Troubleshooting
Problem: My existing email template uses a deprecated font.
Problem: My existing email template uses a deprecated font.
Likely Cause: The template was created before the font was deprecated.
What to Check: Open the template and review its font settings.
Resolution: Existing templates will continue to work. If needed, you can update the template to use a supported web-safe font.
FAQs
1. Can I still use deprecated fonts?
1. Can I still use deprecated fonts?
Yes. You can manually specify them using the Source Code editor.
2. Which fonts should I use instead?
2. Which fonts should I use instead?
We recommend using web-safe fonts such as Arial, Verdana, Times New Roman, Georgia, Tahoma, and Courier New.
Conclusion
Deprecating non-web-safe fonts helps ensure a more consistent experience across browsers and devices. While these fonts are no longer available in Recruit CRM's editors, you can still use them through the Source Code editor if needed.