Overview
Recruit CRM supports a wide range of document, image, audio, and video file formats across different features. The supported file types may vary depending on where you're uploading the file, such as record profiles, email attachments, or the Resume Parser.
Supported file types for record attachments
The following file types are supported when uploading files to the Files section of Candidate, Contact, and Company profiles.
1. Documents
.pages, .doc, .docx, .odt, .rtf, .pdf, .xls, .xlsx, .ods, .xml, .csv, .ppt, .pptx, .html, .key, .docm
Please note: HTML files must be downloaded to be viewed outside Recruit CRM.
2. Images
.jpg, .jpeg, .png, .gif
3. Audio & Video
.mp3, .mp4, .mov, .vcf, .ogg, .opus, .wav, .m4a
The same file types are also supported in:
Job Descriptions
File-type Custom Fields
Job Associated File fields for assigned Candidates
Supported file types for email attachments
1. Documents
.pages, .doc, .docx, .odt, .rtf, .pdf, .xls, .xlsx, .ods, .xml, .csv, .ppt, .pptx, .key, .docm
2. Images
.jpg, .jpeg, .png, .gif
3. Audio & Video
.mp3, .mp4, .mov, .vcf, .ogg, .opus
Supported file types for Resume Parser
The Resume Parser supports the following formats:
.doc, .docx, .rtf, .pdf
Supported file formats across Recruit CRM
1. Documents
1. Documents
.pages, .doc, .docx, .odt, .rtf, .pdf, .xls, .xlsx, .ods, .xml, .csv, .key, .docm
Please note: .key, .docm file uploads are not supported for Resume Parsing. .key , .docm file uploads are supported in the Files section, File-type custom fields, Job-Associated Files, Email attachments, and Public API uploads.
2. Images
2. Images
.jpg, .jpeg, .png, .gif, .ico, .svg, .tiff, .webp
3. Audio
3. Audio
.aac, .aiff, .flac, .mp3, .ogg, .opus, .wav, .wma, .m4a
4. Video
4. Video
.avi, .mov, .mp4, .mpg, .ogv, .wmv, .webm
Conclusion
Recruit CRM supports a wide variety of file formats across record attachments, email attachments, and the Resume Parser. Refer to the lists above to ensure you're uploading a supported file type for the feature you're using.
