Workflow Automation: Job stuck at any job stage for “n” number of days, notify on Slack/Teams/Email

Automatically notify your team via Slack, Teams, or Email when a job stays in the same stage for too long.

Apps that are required to be connected for the recipe:

1. Recruit CRM

2. Workbot for Slack / Workbot for Microsoft Teams / Email

🔗 How to connect your Recruit CRM app in Workflow Automation

1. Navigate to Admin Settings >>> Workflow Automation & Integrations.

2. Click on the Connections tab under the 'Workflows' section and click on the 'Create' button >>> 'Connection'.

3. Use the search bar to search for the Recruit CRM app and connect it by selecting it and entering the API key.

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Once the app is successfully connected, you will be able to see a message as 'Connection Established'.

🔗 How to connect your Workbot for Slack app in Workflow Automation

1. Click on the Connections tab under the 'Workflows' section and click on the 'Create' button >>> 'Connection'.

2. Use the search bar to search for the 'Workbot for Slack' app and connect it by selecting it and allowing the required permissions.

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Once all the required apps are connected, you can select the connected account inside the related steps of the recipe.

You need to select the desired channel and add all the required information under the 'Setup' section in the Action section >>> Post message as Slack Workbot step.

Note: Workbot must be a member of the selected channel.

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🔗 How to connect your Email app in Workflow Automation

1. Navigate to Admin Settings >>> Workflow Automation & Integrations.

2. Click on the Connections tab under the 'Workflows' section and click on the 'Create' button >>> 'Connection'.

3. Use the search bar to search for the email app, such as Gmail or Outlook, and connect it by selecting it and allowing the required permissions.

Once the app is successfully connected, you will be able to see a message as 'Connection Established'.

🔗 How to connect your Workbot for Microsoft Teams app in Workflow Automation

1. Click on the Connections tab under the 'Workflows' section and click on the 'Create' button >>> 'Connection'.

2. Use the search bar to search for the 'Workbot for Microsoft Teams' app and connect it by selecting it and allowing the required permissions.

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Once all the required apps are connected, you can select the connected account inside the related steps of the recipe

📋 Overview of each step in the Recipe for sending notifications when the job gets stuck at any job stage for “n” number of days

1. Trigger: New Job Status Updated in Recruit CRM

This is the starting point of the automation. It gets triggered whenever a job status is updated in Recruit CRM. This trigger can also changed to Job added or when a specific field in a job is updated as necessary.

2. Actions:

Monitor step:
It helps in monitoring the following actions for errors. This makes the automation more reliable.

IF Condition:
Checks whether the new job status is Open, and :
- If yes, the automation waits for 3 weeks and then checks the job details again.
  If the job status is still "Open" after 3 weeks,it posts a message as Workbot on a channel, or sends an email, as per your requirement.
- If no, then no further action is taken.
Error Handler:
If something fails within the Monitor block, then this step is triggered. The Retry Logic ensures that if the errors match those specified (429, 500–504), it retries the monitored actions up to 3 times. If the error continues after 3 retries, or if the error doesn’t match the handled types, the automation stops.

That's it! I hope this helps.

Feel free to reach out if you have any questions, or run into any errors! Happy recruiting :)