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Workflow Automation - Send ClickSend SMS messages when candidates apply through job pages in Recruit CRM

This article will guide you on how to connect the apps used in this automation and provides an overview of each step involved in the recipe.

Written by Likhitha Satya Maansi Rudra

Automatically send ClickSend SMS messages when a candidate apply through job pages in Recruit CRM!

Engage candidates quickly by sending SMS notifications immediately upon application, improving response times and candidate experience.

Apps that are required to be connected for the recipe

1. Recruit CRM

2. ClickSend

🔗 How to connect your Recruit CRM app in Workflow Automation

1. Navigate to Admin Settings >>> Workflow Automation & Integrations.

2. Click on the Connections tab under the 'Workflows' section and click on the 'Create' button >>> 'Connection'.

3. Use the search bar to search for the Recruit CRM app and connect it by selecting it and entering the API key.

Screen Recording 2025-05-04 at 6.48.38 PM.mov [video-to-gif output image]

Once the app is successfully connected, you will be able to see a message as 'Connection Established'.

🔗 How to connect your ClickSend app in Workflow Automation

1. Click on the Connections tab under the 'Workflows' section and click on the 'Create' button >>> 'Connection'.

2. Use the search bar to search for the 'ClickSend' app and connect it by selecting it and allowing the required permissions.

You can find your username here and the API key here.

Once all the required apps are connected, you can select the connected account inside the related step of the recipe.

📋 Overview of each step in the Recipe

1. Trigger: New Applied for job from external form in Recruit CRM

This is the starting point of the automation. It gets triggered whenever a candidate applies for a job from an external form in Recruit CRM.

2. Actions:

  • Monitor step:

    It helps in monitoring the following actions for errors. This makes the automation more reliable.

  • IF Condition:

    Checks whether the Contact Number is present.

    If yes, it continues to the next step, which is sending a SMS via ClickSend.

    If no, then no further action is taken.

  • Error Handler:

    If something fails within the Monitor block, then this step is triggered. The Retry Logic ensures that if the errors match those specified (429, 500–504), it retries the monitored actions up to 3 times. If the error continues after 3 retries, or if the error doesn’t match the handled types, the automation stops.

Hope this helps! 😊

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